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Grade Changes and Appeals
Once an instructor files the grades for a class (via
WebAdvisor) with the Registrar’s Office, the grades are recorded on the
student's permanent record and may change only by following the grade
change rules and procedures outlined below. A student who is not
satisfied with their grade may appeal it by following the grade appeal
If a grade change is requested by an instructor, the following policy applies:
- The acceptable reasons for a grade change on a student’s record include:
- Clerical error (the grade as reported was
not the grade which the student had earned and which the instructor
intended to give).
- Incomplete or misleading information (the
grade as reported was based on information which later proved to be
misleading or incomplete).
- In the event that a grade change is requested by an
instructor, a Grade Change Form must be forwarded to the Registrar.
When an incomplete grade is replaced by a regular final letter grade the
instructor’s signature alone is sufficient. When a regular final
letter grade is replaced by another, the signature of the instructor’s
department head must accompany the instructor’s signature.
- No regular letter grade may be changed more than 60 days
after the last day of the semester for which it was awarded without the
approval of the instructor and the head of the department and the Dean
of the division within which the course was offered.
A student who wishes to challenge a course
grade should follow the procedure described here. Step two must be
initiated within six (6) weeks of the start of the semester immediately
following the semester in which the course was taken. For example, a
step two appeal of a grade received in a Fall or Wintersession term must
be initiated within six weeks of the start of the Spring semester.
- Discuss the matter first with the course instructor, doing
so as soon as possible after receiving the grade. (In most cases, the
discussion between the student and the instructor should suffice and the
matter should not need to be carried further.)
- If, after discussion with the instructor, or, if the
student seriously tried but was unable to establish contact with the
instructor, and the student’s concerns remain unresolved, the student
should see the instructor’s department head, who, if he or she believes
the challenge may have merit, is expected to discuss it with the
instructor. In a case where the instructor happens to be the department
head or division dean, the student should see the division dean or
Vice Provost, respectively.
- If the matter still remains unresolved, the student may
wish to appeal to the Academic Standing Committee. If the committee
believes that the challenge may have merit, it will ask the instructor’s
immediate administrative superior to appoint a three (3) person ad hoc
faculty committee composes of faculty members in the instructor’s
department or in closely allied fields.
- If the ad hoc committee determines that the grade should
be changed, it will request that the instructor make the change,
providing the instructor with a written explanation of its reasons.
Should the instructor decline, he or she must provide a written
explanation for refusing.
- If, after considering the instructor’s explanation, the
ad hoc committee concludes that it would be unjust to allow the original
grade to stand, the committee will then recommend to the instructor’s
immediate administrative superior that the grade be changed. That
individual will provide the instructor with a copy of the recommendation
and will ask the instructor to implement it within ten days. If the
instructor continues to decline, that administrative superior will then
change the grade, notifying the instructor and the student of this
Once the six week grade appeal deadline has passed, a student may
still request a reevaluation of a final grade, but the instructor must
support the change of grade, for the student no longer has recourse to
the grade appeal procedure. The deadline for a student to request a
re-evaluation of a final grade is six months after the final grade is
due in the Registrar’s Office.