Health Services offers an after-hours non-emergency healthcare hotline: 855 659-6668.
Managed by Nurse Response, a nationwide URAC-accredited health call center, the line offers an additional layer of support for students when Health Services is closed. Students can call the line for advice on how to manage a health concern that's not an emergency.
This call system is staffed by multi-lingual healthcare professionals and follows nationally recognized triage guidelines to instantly assess a student's health need(s) and provide recommendations. The hotline is designed to reassure students and provide the healthcare advice they need when they need it. Students are advised accordingly to pursue routine, urgent or emergency care. Once a call is received, the student's health concerns are also automatically
relayed to RISD Health Services, allowing for appropriate follow-up and continuity of care.
The system also offers an online and audio library of health and wellness information that promotes healthy decision-making and addresses behavioral healthcare concerns and crisis interventions.
The hotline is for students only (not parents) and is not for emergencies. If you have immediate safety concerns about yourself or another person, please call 911 or Public Safety at 401 454-6666.
RISD EMTs are available for on-campus medical attention. The hotline does not replace RISD’s Health
Services office, which is open Monday-Friday from 8:30 am – 4:30 pm.
For more information on Nurse Response, visit the Nurse Response website.