Offices

Mail Services

Mail Services is responsible for the daily delivery of interoffice and United States Postal Service, and Parcel Services such as UPS, Federal Express, Airborne Express and the United States Post Office to the RISD College community and for the preparation of outgoing mail. No personal packages shall be handled by Campus Mail Services.

Student Mail Boxes / Service Window
Student mail boxes and the mail service window are located in the Design Center located at 30 North Main Street.

Package Pickup
The package pickup area is located in the basement of the Design Center.

Hours for window service and package pickup*
Monday-Friday
 11:00am–3:30pm
(Closed 
Saturday, Sunday and RISD holidays)
*hours are for academic year

Contact Information
Peter McMaster, Mail Services Supervisor
Phone: 401 454-6319

Fax: 401 454-6320

How to Address Incoming Student Mail
STUDENT'S NAME
Rhode Island School of Design
2 College St, BOX#________
Providence, RI 02903

New Students

  • Do not ship any boxes until August.
  • Make sure that all boxes are shipped to THE UPS STORE. Due to limited storage facilities and volume at the start of school if you ship directly to RISD your boxes may be turned away.  Packages can be sent directly to students at their RISD mailbox after September 7.
  • Packages should be no larger than 24”x24”x24” and should weigh no more than 70 pounds.
  • Packages will be conveniently available for pick up at the dormitory quadrangle at 55 Angell Street when you arrive on Saturday, September 7.

You will receive a notice from mail services that includes:

  • Shipping labels to be used on all boxes you send. You can make copies of the shipping label if there are not enough.
  • A set of instructions and recommendations on how best to ship your personal belongings.

Returning Students

  • Please do not use UPS to ship your boxes to campus. You may mail boxes directly to your assigned RISD mail box.
  • Summer package pick-up hours are Monday – Thursday 11 am – 3:30 pm and Friday 10 am – 1 pm

RISD Inter-Departmental Mail

Mail services deliver merchandise within 72 hours of receiving it. Mail will be delivered to all campus department locations between the hours of 10am and 1pm, Monday through Friday, excluding university holidays and severe weather conditions. Emergency deliveries will be handled on an as-needed basis. Packages will be delivered after the initial mail run is completed. Signatures are required for packages.

With each delivery of mail to an office, interoffice and USPS mail is picked up for postage metering and distribution. All outgoing mail should be ready for pickup during the time of daily mail delivery. Outgoing mail shall be separated in the following manner:

  • Outgoing mail requiring postage – grouped together with department account number
  • CERTIFIED MAIL must be sealed and the proper USPS forms attached
  • Separate inter-office mail
  • Express and all expedited mail should be identified and affixed with an identifier

Mail Services personnel cannot transport office furniture or materials between departments. For help with this type of service work requests may be submitted to the RISD Facilities Department at workorders.risd.edu.

 

Freight Deliveries

Lead Receiver: Kevin Page, 401 952-6405
Academic year: Monday-Friday, 8:30am – 3:30pm
Summers: Monday-Thursday, 8:30am – 3:30pm, Friday, 8:30am – 2pm

For large freight deliveries (over 150 pounds or those needing special equipment to unload) it is the responsibility of the ordering department to inform Purchasing if a PO is needed. If you are ordering using a PO or RISD purchasing card, then Kevin Page should be notified via email lreceiver@risd.edu and listed as the RISD contact. The receiving phone number 401 952-6405 should be given to the delivery company. In most cases with bulk items a work request will need to be submitted to secure the equipment and personnel needed to accept the delivery. Once you have your work order number, you should let Kevin Page know so he can assist in coordinating delivery to your department. The work request must include the delivery date, estimated time of delivery and delivery location (building and room number). If a department representative is not available to sign for a delivery between 8:30am and 3:30pm, Kevin will sign for it. If a delivery’s arrangements are made outside receiving hours, a department representative must be present to accept delivery and confirm condition of product. Receiving does not provide storage or inventory services for goods.

 

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At RISD there's nothing unusual about suddenly finding a doorknob on a tree trunk, shown here across from Carr House,
the charming home of Student Life offices and the student-run Carr Haus Café.